1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Telegram Mini App, website, and related services (collectively the "Services"). We are committed to handling your information responsibly and transparently.
2. Information We Collect
We collect only the information necessary to operate the Services effectively and securely, including:
- Telegram profile data (such as user ID, username, and display name) to identify you within the Services.
- Basic usage data (interactions, preferences, and app activity) to improve performance and user experience.
- Transaction information (offers, trades, payments, and disputes) necessary to facilitate escrow and maintain audit logs.
- Technical information such as IP addresses, device identifiers, and access logs for fraud prevention, security monitoring, and compliance.
3. How We Use Information
We process your data only for legitimate purposes, including:
- Operating and delivering the Services, including escrow transactions and one-time code reveals.
- Detecting, preventing, and investigating fraudulent or abusive activity.
- Providing user support, dispute resolution, and administrative communication.
- Improving functionality, performance, and usability of the Services.
- Complying with legal obligations and regulatory requirements.
4. Security
We implement technical and organizational safeguards appropriate to the sensitivity of the data processed. This includes encryption of sensitive data (e.g., codes), access controls, monitoring, and regular audits. However, no system is completely secure, and you acknowledge that you share data at your own risk.
5. Data Retention
We retain personal data only as long as required to provide the Services, resolve disputes, enforce our agreements, or comply with legal obligations. Certain transaction records may be stored for a longer period for regulatory or auditing purposes.
6. Sharing of Information
We do not sell or rent your personal data. We may share data with:
- Service providers assisting us in hosting, payments, or security, under strict confidentiality agreements.
- Administrators handling disputes, with access limited to case-related information.
- Law enforcement or regulatory authorities if required by applicable law.
7. User Rights
You may have rights under applicable data protection laws, including the right to access, correct, or request deletion of your personal data. You may also request restriction of processing or object to certain uses. To exercise your rights, please contact support.
8. Age Restriction
Our Services are intended for adults 18 years and older. We do not knowingly collect or process personal data of minors. If we discover that a minor has provided us with personal data, we will take steps to delete it promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our Services with a "Last Updated" date. Continued use of the Services after changes are published constitutes acceptance of the revised Privacy Policy.